Reviews

Star Rating:

***** Southgate Appliance Service is rated 5.0 out of 5 stars, based on 12 reviews!

  • *****

    Geoff came to my house to fix my my washer the other day, and even just by listening to it he knew what the issue was and fixed it promptly. Dude knows his stuff! Problem was repaired, bill came and was less than anyone else I contacted. Kudos, I will cal him again!

  • *****

    Geoff came out to look at our malfunctioning microwave. He listened to it and made his diagnosis of what was required. My wife used the water dispenser on our refrigerator and Geoff noticed that the waterflow was not sufficient and suggested that we call it in. When the parts to the microwave came in he very promptly came out and repaired it. Geoff is knowledgeable, very polite and great to deal with. We will most definitely use Geoff in the future for any appliance repairs!

  • *****

    Geoff came on time, understood the problem from the customer care team for a warranty repair on a Whirlpool dishwasher, had the part ready so he was able to complete the repair immediately. No nonsense businesslike approach. Polite guy, my dog approved of him tool! Will be calling for any future repairs for sure.

  • *****

    Very efficient service. The problem was diagnosed and resolved in under half an hour. I will definitely use them again.

  • *****

    Very professional showed up on time and fix the problem just like that. Had another company in that was like, well I dunno what seems to be the problem. Tow thumbs up.

  • *****

    For a warranty repair on a Whirlpool washer. It seems the previous repairman caused the current problem. Anyway, to be without a washer is pretty awful. It's not like a stove where you can use the microwave or bbq or Skip the Dishes! When we called Jeff Nov. 15, he scheduled an appointment for Nov 20. Showed up on time, diagnosed the problem, and ordered the part right away (even called me at 5:20 pm to let me know he had done so). He returned on Nov. 22 to do the repair. I have my washer back and I am very happy with the service I received.

  • *****

    Jeff came in on time, assessed our dishwasher issue, and had the part already in his truck so he was able to fix the repair immediately onsite. Polite guy as well!

  • *****

    Excellent Appliance Repair Service! The technician is very knowledgeable and helpful. I recommend Southgate Appliance Service.

  • *****

    Jeff was excellent at repairing our microwave. He was very friendly, punctual, efficient and definitely well experienced.
    I would not hesitate to recommend him to anyone.

  • *****

    Jeff from Southgate appliance has come to my place three times now to fix our dishwasher that is under warranty. He is polite, professional, knowledgeable and has gone above and beyond in serving us. Highly recommended!

  • *****

    Jeff from Southgate Appliance came out to service our Amana washer three separate times while it was under warranty. We found him to be extremely courteous, knowledgeable, polite and efficient during each visit to our home. We were also happy to see that he is following Covid protocol by wearing a mask and gloves to ensure everyones safely. I highly recommend this place of business based on our experience with Jeff; if you are looking for a no nonsense, business like approach I suggest you give them a call; you will be glad you did. All in all first rate.

  • *****

    Update: Jeff has reordered the parts and said he will take care of it promptly.

    I have had issues with my brand new Armana Gas Range since I got it in June. These guys came out chipped the top right side of my stove top, they said that they would order me a new stove top. I have been calling and leaving voicemails and speaking with Jeff. It is now middle of January. I have called twice this week and no returned phone call. I would never recommend these guys. They do not follow through on what they say or keep you in the loop. Whirlpool says that they can leave a message for them and that is all they can do. So much for buying new.
    Update: It is now July 2020 and they still have not fixed the issue with my stove.